Pharmaceutical and Healthcare

Healthcare BPO Market: Study Applications, Types and Market Analysis including Growth, Trends and Forecasts to 2025

Healthcare Bpo Market

Industry Outlook

Healthcare sector is facing many challenges; this is due to administrative services, which in turn in hindering the working of the sector. Many companies have come up with solutions of business process outsourcing BPO to be used in healthcare to remove the complexities; the solution is also referred to as Healthcare BPO. Healthcare BPO are providing healthcare sector with innovative technologies, deep knowledge about various business processes and sophisticated tools related to analytics. Healthcare BPO service is boosting the financial performance, increasing resource allocation, etc. to the healthcare sector. Some of the services offered by Healthcare BPO are; Medical Billing and Collection, Medical Records Indexing, Medical Data Entry Services, Medical Claims Processing Services, Revenue Cycle Management Services, etc. Therefore, the Healthcare BPO Market is anticipated to expand and has tremendous scope during the forecast period. The global Healthcare BPO Market anticipated to flourish in the future by growing at a significantly higher CAGR. 

Market Segmentation 

The global Healthcare BPO Market is based on segment, by Payer Service the market is segmented into Claims Management, Provider Management, Product Development, Care Management, Human Resource Management, Operational/Administrative Management and Customer Relationship Management CRM , By Product Service the market is segmented into Revenue Cycle Management, Medical Transcription, Medical Billing, Device Monitoring and Patient Enrollment and Strategic Planning, and by Pharmaceutical Service the market is segmented into Clinical Data Management, Manufacturing Outsourcing and Pharmacovigilance Services.

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Healthcare BPO Market, By Payer Service

Claims Management 
Provider Management
Product Development
Care Management
Human Resource Management
Operational/Administrative Management
Customer Relationship Management CRM 

Healthcare BPO Market, By Product Service

Revenue Cycle Management
Medical Transcription
Medical Billing
Device Monitoring 
Patient Enrollment and Strategic Planning

Healthcare BPO Market, By Pharmaceutical Service

Clinical Data Management
Manufacturing Outsourcing
Pharmacovigilance Services 

Regional Insights

On a global front, the Healthcare BPO Market covers North America United States, Canada and Mexico , Europe Germany, UK, France, Russia, Italy, Rest of Europe , Asia-Pacific China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific , South America Brazil, Argentina, Columbia, Rest of South America and Middle East and Africa Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA . North American region leads the Healthcare BPO Market owing to more expenditure on private and public healthcare, more number of claim records, etc.

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Healthcare BPO Market, By Region

North America



Rest of Europe 


South Korea 
Southeast Asia 
Rest of Asia-Pacific 

South America

Rest of South America 

Middle East and Africa

Saudi Arabia 
South Africa 
Rest of MEA 

Competitive Analysis

The leading players in the market are Charles River Laboratories International Inc., HCL Technologies Limited, Accenture, Infosys Limited, Eli Global, Gebbs, Lonza, Genpact, Catalent Inc., IBM, Covance Inc., Parexel, Quintiles, Sutherland, United Health Group and Truven Health. The major players in the market are profiled in detail in view of qualities, for example, company portfolio, business strategies, financial overview, recent developments, and market share of the overall industry.

Charles River Laboratories International Inc. 
HCL Technologies Limited 
Infosys Limited 
Eli Global
Catalent Inc.
Covance Inc. 
United Health Group
Truven Health

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